The more complex a system becomes, the greater the potential consequences of each decision, the slower decision-making becomes. As decision-making slows, systems become more rigid and more susceptible to catastrophic failure.
So, in order to achieve robust resilience within complex systems, it is critical to look at the velocity of decision-making.
All decision are made with assumptions. They involve the known and the unknown. Our confidence is based on the ratio of these two factors. We utilize our "intuition" to walk into that which is unknown.
Successful decision-making requires us to have something we are calling Informed Intuition. The more informed our intuition is, the better it can manage the risks of potential system failure. Or, as Ward recently put it, so we can Make Systems that Break Better.
How, then, can an organization better inform the intuition of each of its myriad of decision-makers so that good decisions can be made fast, ensuring that systems remain supple.